Privacy Policy

Welcome to Ranorilva (hereinafter referred to as “we”). To protect your personal information and provide you with a smooth online shopping experience, we have established the following privacy policy. It explains how we collect, use, store, and manage your information, ensuring you can use our services with confidence.

1. Scope of This Policy

This privacy policy applies to your access, browsing, and use of our website, as well as any personal information you provide when placing orders, registering, or subscribing to services. By using our services, you agree to the collection, processing, and use of your information as described in this policy.

2. Information Collection Methods

We may use Cookies and similar technologies to collect information, record your website activity, save preferences, and provide a personalized experience. Cookies also help us analyze visitor data, optimize website functions, and ensure a smooth shopping process.

3. Use and Sharing of Information

The information we collect is primarily used for the following purposes:

• Order Processing and Service Delivery: Ensuring your orders are accurate, shipped on time, and supported with after-sales service.
• Newsletters and Information Updates: Sending emails or service updates you have subscribed to.
• Customer Support: Providing timely assistance and solutions whenever needed.
• Data Analysis and Experience Optimization: Improving website content and functionality to enhance your experience.

We will not sell or rent your personal information. However, we may share necessary information with partners under the following circumstances:

• To complete order or payment processing, information may be shared with payment providers or logistics partners.
• To comply with Australian legal or regulatory requirements, providing necessary information when required.

4. Data Storage and Cookies

• Some data may be stored on your device via Cookies when you visit our website to enhance your shopping and browsing experience.
• We will obtain your consent before using Cookies and provide options to manage or disable them.
• All data is stored on secure servers, with reasonable technical measures in place to protect against unauthorized access, disclosure, or tampering.

5. Your Rights

You have the following rights:

• Access and Review: Check the personal information we hold about you at any time.
• Correction and Update: Request corrections or updates to your information.
• Deletion and Withdrawal: Request deletion of your personal information or withdraw previously granted consent where legally applicable.
• Restriction of Processing: In certain circumstances, you can request restrictions on how we process your data.

6. Legal Basis for Data Processing

We process your data based on the following legal grounds:

• Contract Performance: To process orders and provide the products or services you purchased.
• User Consent: For newsletter subscriptions and information updates, processed only with your clear consent.
• Legal Obligations: To meet tax, accounting, or regulatory requirements.
• Legitimate Interests: To optimize user experience, analyze data, prevent fraud, or ensure website security.

7. Contact Us

If you have any questions or requests regarding this privacy policy or the handling of your personal information, please contact us: